🚚 Shipping & Delivery Policy

🚚 Shipping & Delivery Policy – Fixwal.ae (UAE)

At Fixwal, we aim to deliver original, high-quality products to your doorstep — fast, safe, and reliable. This policy outlines how we handle shipping across the United Arab Emirates.

📍 1. Delivery Locations

• 🏙️ We deliver across all Emirates of the UAE, including:
  Dubai, Abu Dhabi, Sharjah, Ajman, Fujairah, Ras Al Khaimah, and Umm Al Quwain.

⏱️ 2. Delivery Timeframes

⏰ Delivery times exclude Fridays and public holidays.
✅ You will receive tracking or confirmation via SMS/Email once shipped.

💳 3. Shipping Charges

• 🚚 Free Shipping may be available on promotional products or order value above a certain amount.

• 💵 Shipping charges (if applicable) are clearly shown at checkout before payment.

💼 4. Courier Partners

We partner with trusted logistics companies to ensure safe and timely delivery, including:

• Aramex

• Emirates Post

• Local Same-Day Providers (based on your location)

📦 5. Order Processing

• 🕐 Orders placed before 2:00 PM are usually processed the same day.

• 🛍️ Orders placed after 2:00 PM are processed the next business day.

🚫 6. Delivery Delays

We strive for punctual delivery, but delays can occur due to:

• Bad weather

• Incomplete or incorrect address

• National holidays

We’ll notify you immediately in case of delay.

📮 7. Missed Deliveries

• 📞 Our courier will attempt delivery 2–3 times.

• If unsuccessful, your order may be cancelled and returned to us.

📸 8. Damaged or Missing Orders

• If your order arrives damaged, please contact us within 24 hours with images or videos.

• We are not liable for delays or losses caused by incorrect address entry.

📞 9. Contact Us

For delivery queries or urgent support:

📧 Email: fixwaluae@gmail.com
🌐 Website: https://fixwal.ae

✅ Fast. Reliable. Trusted. That’s the Fixwal Delivery Promise.