✅ Terms & Conditions

✅ Terms & Conditions – Fixwal.ae (UAE)

Welcome to Fixwal – a trusted UAE-based brand offering 100% original, top-rated products. By using https://fixwal.ae, you agree to the terms below. Please read them carefully.

📦 1. Product Information

• 🛍️ All Fixwal products are original and quality-verified, with real customer reviews from our Amazon store.

• 🖼️ Product photos are for representation. Colors may vary slightly due to screen settings.

• ✅ All items listed are available unless marked “Out of Stock”.

🚚 2. Order & Delivery Policy

• 📍 Fixwal delivers across the UAE.

• 🚀 Delivery Timeframe:

  • Same-day (selected areas)

  • 1 to 3 working days (standard UAE-wide)

• 🕐 Orders placed before 2:00 PM are usually processed the same day.

💳 3. Payment Terms

• 💵 Payment Methods:

  • Advance Payment (Visa / Mastercard / Apple Pay / Bank Transfer)

  • Cash on Delivery (COD)

• 💲 Prices listed include applicable taxes. Delivery charges (if any) are shown at checkout.

🔁 4. Return & Exchange

• 🔄 Return requests are accepted within 3 days of delivery.

• 🚫 Products must be unused, unopened, and in original packaging.

• 📸 Proof (images/videos) may be required for damaged or incorrect items.

Please read our full Refund Policy for details.

🔒 5. Privacy & Data Protection

Your data is protected under UAE data laws. For full details, read our Privacy Policy, which explains how your data is collected, used, and secured.

❌ 6. Order Cancellation

• 🛑 Orders can only be cancelled before dispatch.

• 🚚 Once shipped, cancellation is not possible.

• Refunds for cancelled prepaid orders are processed within 3–5 working days.

📦 7. Shipping Damage / Lost Orders

• 📷 If an item arrives damaged, notify us within 24 hours with pictures.

• 📮 Lost shipments due to incorrect address or failure to receive are not the responsibility of Fixwal. Please ensure address accuracy.

📧 8. Communication

• 📩 You may receive transactional and promotional emails/SMS.

• 🔕 You can opt-out of promotions anytime via unsubscribe links or by emailing us.

👨⚖️ 9. Legal Jurisdiction

• 🏛️ These Terms are governed by the laws of the United Arab Emirates (UAE).

• ⚖️ In case of disputes, UAE courts will have exclusive jurisdiction.

📞 10. Contact Us

Have questions? We’re here to help.

📧 Email: fixwaluae@gmail.com
🌐 Website: https://fixwal.ae